I was meeting with a prospective client yesterday and we were casually discussing the art of management - and of course - the art of getting the most out of your people. He lamented it was very frustrating to fight through the noise of life in an attempt to get one of his teammates to "pay attention" and "focus". I replied that it will only get worse as more devices, more messages and more distractions will invade our brain-space.
And then it hit me: the number one thing a manager can do to help the performance development of someone on their team is to help them focus. Teaching someone how to "engage" could possibly be the most important gift that a manager gives to someone. It takes patience, it takes grace...but when achieved, the rewards will be amazing.